Tag Archives: communication

Informing the Public

In service industries, it is important to practice good customer service. Equally important is the need to communicate with the people affected by your service. One of the worst things that can happen is for a person affected by your … Continue reading

Posted in Educational Tools, George Haynes | Tagged , , , , , ,

The Road to Certification

Very often in life, we all have choices to make. Even the smallest of decisions can be complicated or seem overwhelming. Sometimes everyday life can come at you like a whirlwind and create chaos that will last for what seems … Continue reading

Posted in Educational Tools, George Haynes | Tagged , , , , , , , , , , , ,

EPA Resources for Disaster Relief

In the wake of the tornado and storm destruction, some wastewater and drinking water facilities in the state may be struggling to finance relief efforts. If you are a member of one of these facilities, we have discovered more information … Continue reading

Posted in News & Events | Tagged , , , , , , | 1 Comment

Tips for DW Systems Affected by Storms

Severe weather hit Kentucky this past weekend affecting several facilities in Kentucky. After speaking with staff in the Division of Water (DOW), we are glad to report that the drinking water plants and systems in the affected counties are operating, … Continue reading

Posted in News & Events | Tagged , , , , ,

File Notes

I can remember hearing many years ago a man predict that the piles of papers we are accustomed to would disappear and be replaced by electronics. I have to wonder how that prognosticator feels now. Yes, our electronic capabilities have … Continue reading

Posted in Educational Tools | Tagged , , , ,

Social Media in the Industry

Transparent and timely communication is imperative for companies wishing to build lasting relationships with their consumers. With social media on the rise, marketing managers have a vast array of tools at their fingertips to reach their audiences. In the following article, … Continue reading

Posted in News & Events | Tagged , , , , , , ,

Welcome!

If you are reading this, then you have found your way to the Department for Environmental Protection’s (DEP) newest venture, Operation Matters. DEP has created Operation Matters as a communications tool to better keep in touch with wastewater, drinking water and … Continue reading

Posted in News & Events | Tagged , , , , ,